Support

We're here to help you on your journey.

Email Support

For any questions, issues, or feedback, please reach out to us at info@lunesso.com

Account Deletion

To request deletion of your account and all associated data, email info@lunesso.com. We will process your request within 30 days.

Frequently Asked Questions

How do I cancel my subscription?

Go to your device's Settings > Apple ID > Subscriptions, find "First Steps in Islam", and tap "Cancel Subscription". Your premium access will continue until the end of your current billing period.

How do I restore my purchases on a new device?

Open the app, go to Settings, and tap "Restore Purchases". Make sure you're signed in with the same Apple ID you used for the original purchase.

Is the app available offline?

Yes, lessons, Quran content, and the Prophet's biography are available offline once downloaded. The AI assistant and prayer times require an internet connection.

What languages are supported?

The app is available in English, Turkish, French, German, Italian, Dutch, and Portuguese.

Are prayer times accurate?

Prayer times are calculated based on your location using established astronomical calculation methods. For the most precise times, please verify with your local mosque.

Can I request a refund?

Refunds are handled through the App Store. Visit reportaproblem.apple.com to request a refund for your purchase.